030 | Find a Mentor and Listen! with Greg Plank

Greg Plank’s diverse hospitality career spans more than 50 years, beginning as a receiving clerk at the Barclay Hotel in Philadelphia. He graduated from Cornell University with a Bachelor of Science degree in Hotel Administration. He worked in advertising for hotel clients in New York in account management and some creative work. Greg moved to Boston to work with: Sheraton Corporation as Manager of Food and Beverage Marketing and Director of Marketing for Sheraton’s Franchise Division.

LL030-Greg_PlankHis career has included: General Manager of a full service hotel, Vice President of Operations and Development for Sheraton Inns, Inc. and Hawthorn Suites, Vice President of Marketing for Ramada, and Executive Vice President-Franchise for Forte Hotels North America, and President of Forte Hotels-South America. Greg recently served as President of Country Hearth Inns and Suburban Lodges of America. He is presently President of Genesis Creative Solutions a marketing, service, and lodging consulting firm.

Greg is the author of two books:

In This Episode, Greg Talks About:

  • How he got his start in the industry, and his love for the game that helped him thrive for more than 50 years.
  • Listening, and finding the right mentors.
  • His appreciation for the history of the hotel industry, and talks about some of the early entrepreneurs and institutions he admires.
  • The evolution of the brands and shares some amazing stats over the growth in the last 25 years.
  • Some of the valleys hoteliers faced over the years, and some of the things the leaders did to overcome them.
  • His essentials for success in this business and why.
  • Human behavior traits, hiring the people and effective leadership.
  • The story behind the two books he authored, Saving The Hotel St. George and Black Dog Redemption: Faith over Fear.

Resources & Links

Greg’s Books

Thanks for Listening!

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Until the next …