107 | 15 Successful Habits of an Awesome General Manager with Rupesh Patel

Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his hotels.

In This Episode, Rupesh Reveals 15 Successful Habits of an Awesome General Manager, including:

  1. Listen to your staff
  2. Share your knowledge
  3. Collaborate
  4. Dedicate 30 minutes each day to reading industry news
  5. Ask for help
  6. Don’t pretend that you know everything
  7. Motivate people
  8. Welcome criticism
  9. Get to know your staff on a more personal level
  10. Give credit where credit is due
  11. Don’t micromanage
  12. Keep the interest of the hotel in mind
  13. Project a service-oriented attitude
  14. Embrace change, and
  15. Be a great communicator

Resources & Links

Mentioned in this Episode

Rupesh Patel

  • Email: rupesh@smartguests.com
  • LinkedIn


Thanks for Listening!

Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below!If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.

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Until the next …

  • Lashon Voice Actress

    Rupesh is so polished and genuine! I could only wish to work under with someone with such dedication, until then I take notes and be the change I want to see.

  • Jonathan Albano

    Hi Lashon. Thank you for taking the time to comment on Rupesh’s episode. He IS polished and genuine. And, I loved your Gandhi reference!