Greg Fisher is CEO and co-founder of TripShock, an activities and tours OTA based out of Santa Rosa Beach, FL.
Managing a high volume Destin hotel allowed Greg to focus on Customer Service, and to gain unique insight as to where the travel industry was heading. In 2009, Greg was approached by a respected charter fleet owner in Destin to assist in creating a reservation system. His hard work and dedication quickly got the attention of the local tour operators in Destin Harbor and beyond. The company now operates in 7 different destinations along the northern Gulf Coast with over 175 tour operators participating in the program.
In This Episode, Greg Reveals:
- What TripShock is, and how this rapidly growing company is growing profits for hotels.
- The process, the cost for hotels to use their service, and the types of commissions hotels can expect to earn.
- How they find the suppliers providing the tours and activities, and how they vet them to ensure that they’re providing a high quality service.
- The hotel’s role using TripShock, including best practices to get the most out of the platform, how support is provided, how issues are resolved, and who does the billing.
Even if you’re not in the Northern Gulf Coast area, you should still listen all the way through. TripShock is doing a lot to grow profits for hotels, while creating even more memorable experiences for the guests. So, even if they’re not currently servicing your market, you may get ideas of how you can grow revenues for your property.
Resources & Links
- (850) 424-5125 ext. 1001
Thanks for Listening!
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Until the next …