Posts

143 | Artificial Intelligence for Labor Management with Nigel Beck

Nigel is CEO and Founder of When Labs: artificial intelligence for augmenting management, driving compliance, employee engagement, retention, and productivity.

Nigel’s passion for HR and management comes from over two decades of building and managing teams from two to thousands around the globe, and led to his acquisition of Kenexa, a human capital management company, the 6th largest acquisition IBM had ever made. Read more

139 | Engage Your Guests in Real Time Using Artificial Intelligence with Raj Singh

Raj Singh is a Product Design expert from a family of hoteliers, and CEO at Go Moment, a company dedicated to making customer service instant. Go Moment’s Ivy is the world’s leading automated customer service platform for hotels. Read more

100 | Improving Online Distribution and Profitability with Erik Muñoz

Erik is a hotel technology marketing specialist, with deep experience across global markets with solutions such as revenue management, online distribution and property management.  Erik started his career in hotel management, then shifted to technical roles in solution consulting and delivery, before specializing in sales and marketing leadership.
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037 | Why Digital Marketing is Key for Independent Hotels with Gaurav Varma

Gaurav Varma is Product Marketing Manager for Milestone Internet Marketing – a leading provider of Internet marketing solutions for the lodging industry. Milestone does it all, from Website Design to Search Engine Optimization, Pay-per-Click marketing, Social Media Optimization, Email marketing, you name it. Milestone currently works with nearly 2000 hotels and retail customers, driving over $150M in annual revenue for its clients. Read more

026 | Redefining the Technology Toolbox with Mark Lewis-Brown

Mark Lewis-Brown is a hospitality industry veteran with 25 years of experience in online distribution, hotel operations and airline sales. He’s recognized as a visionary for product development, client services and marketing efforts at Vertical Booking, Centric Hospitality Group and Genares. Read more

020 | Leveraging Your Network to Grow Your Business with Gillian Morris

Gillian Morris is the co-founder and CEO of TripCommon and Hitlist, building technology to bring online travel search and booking into the 21st century. TripCommon was born out of cofounders Gillian and Timo de Winter’s years of struggling with outdated, buggy travel search and booking tools. The company’s first product, Hitlist, helps users travel more by leveraging data in their social graph to present them with relevant destinations and deals. The app’s intelligent filters help users to find trips that suit their time, destination preferences and budget. Read more