Susan Pannozzo, CHA, CHT brings over 30 years of experience to the hospitality industry. She started her career as a Guest Service Representative, working her way up through multiple departments to eventually the role of General Manager. After 14 years in hotel operations, Susan joined the corporate office of IHG in 2000 as Quality Consultant, later transitioning to the IHG Training Department where she managed the quality and service training programs for the Americas Region up until February of 2017. Keep Reading
Jan Edwards is the founder and CEO at Paving the Way, an organization committed to ending sex trafficking in the U.S. through education and empowerment. Jan spent over 25 years in sales and marketing working with big names like Time Warner, Bright House, the UN and other international organizations, before taking on the worldwide initiative to prevent children from become victims of this silent crime.
She is the writer and producer of the award winning film; Trapped in the Trade that is used globally in business and educational programs across the country and believes this endeavor must start in our neighborhoods.
Joann V. Saucier, Ed.D. has 30 years experience in hospitality/tourism, government, education, and real estate management. She served as Director of Operations and Senior Regional Manager, ResortQuest, Destin, FL 1985–2005, and went on to serve as a Management Consultant for several companies and organizations, including the Greater New Orleans Hotel & Lodging Association.
Joann earned a Bachelor of Arts in Sociology and Social Studies Education from Dominican College, New Orleans, LA, a Masters of Education in Counseling from Loyola University, New Orleans, LA, and a Doctor of Education in Educational Psychology from the University of Tennessee, Knoxville.
Dr. Kate Price-Howard has 30 years experience in the fields of hospitality and commercial recreation. Her work experience includes recreation positions on board cruise ships, hotels, summer camps, psychiatric units, nursing homes, and serving as Director of Recreation for several Florida resorts.
In 2001, she founded Go Play, Inc., providing recreation consultation to resort and property management companies, corporate team building, and special events. She has taught more than 600 students that have come through her company as recreation interns. Keep Reading
Karen has served as HR Coordinator at a 300 room downtown, full-service Sheraton hotel. She relocated to a 296 unit, all suite airport hotel that she helped open as the HR Director. Following these assignments she served for a number of years as General Manager for a 108 room select service hotel and then a 125 room branded, mid-market property. Keep Reading
Laura Lee Blake, JD is a lawyer and a Wealth Advisor with SunBright Wealth Management & Financial Planning, through Money Concepts Capital Corp., Member SIPC/FINRA. Laura Lee has more than twenty-five years’ experience in the legal industry. She has handled complex litigation, corporate transactional and business-related matters. Laura Lee is expanding into the financial planning sector, and her clients include individuals, families, and small business owners, with a focus on the hospitality, service, and manufacturing industries. Keep Reading
At it’s core, the Hotelier Mastermind includes John Hogan, Kathleen Hogan, Tim Danyo and Jon Albano.
John and Kathleen are the Co-Founders of HospitalityEducators.com, a hotel consulting resource for hospitality professionals focused on making hotels more profitable. Kathleen is the CEO and John is the Chief Learning Officer. Among other things, Hospitality Educators is the creator and facilitator of the AAHOA Certified Hotel Owners Program, the CHO.
Tim is a film maker, an educator, and an entrepreneur, and he’s the Founder and CEO of the video production company ImaginationMedia.tv Keep Reading
Susan is the CEO of 360 Profit Masters and the host of the Lucrative Leadership Conversations podcast. Her passion is helping business owners and CEOs improve their own clarity, focus and commitment to build more sustainable organizations empowered to make economic liberty a reality. Keep Reading
Marie S.A. Sorensen AIA NCARB LEED AP is the head of Cambridge, Massachusetts-based Sorensen Partners Architects & Planners, Inc. She is a Design and Technical Architect, Masterplanner, and Interior Designer with experience in hotels, restaurants, and recreational facilities. Sorensen Partners is a commercial firm, serving universities, K-12 educational facilities, corporations, institutions, and government – in addition to hospitality. Keep Reading
Toral Desai, Psy.D. is a Principal at ghSMART, where she serves private equity and Fortune 500 clients in the areas of management assessment, talent planning and organizational change initiatives. She focuses on identifying an organization’s strategic objectives to attract, develop, and retain top talent. Keep Reading