Posts

132 | Practical Hospitality Consulting for Today’s Hotelier with Chip Elbers

Chip is a hospitality veteran and he’s been serving the industry for more than 30 years. He’s done it all – from washing dishes, to the front desk, Assistant GM, General Manager, Sales Manager, COO, CDO, VP and more. For over 20 years, Chip served America’s Best Franchising as the brand grew from just a few properties to a portfolio of nearly 300. After ABF was acquired by Vantage Hospitality a couple years ago, Chip began his hospitality consultancy, and he has helped multiple development and management groups not only grow profits, but identify key areas for improvement.

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121 | An American Idea with Trump Hotels CEO Eric Danziger

Eric Danziger is the chief executive officer of Trump Hotels, the world-renowned luxury hotel brand and management company, and is responsible for the strategic direction, growth and performance of the business.

With more than 45 years of experience in the hotel business, Eric, who started as a bellman at The Fairmont San Francisco at the age of 17, has served as the head of several of the industry’s leading hotel companies. He joined Trump Hotels following roles as President and CEO of Starwood Hotels, President and COO of Carlson Hotels Worldwide and President and CEO of Wyndham Hotel Group.

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113 | The Impact of Extraordinary Talent and a Compelling Culture with Dee Ann Turner

Dee Ann is a business leader, best-selling author and speaker. She started her career at Chick-fil-A in 1985 as an administrator in the Human Resources department. Selected as Chick-fil-A’s first female officer in 2001, Dee Ann has led various areas of the business including Human Resources, Franchisee Selection, Culture, Learning and Development, Talent Management and Talent Acquisition. She currently serves as the Vice President of Enterprise Social Responsibility. Keep Reading »

102 | Putting the Consumer in Control of their Experience with Raul Leal

Raul is CEO of Virgin Hotels and is responsible for the company’s overall expansion, customer experience and culture. In a career that spans 30 years, Raul has held top management positions for Interstate Hotels, Lane Hotels and the Continental companies and is one of the few hospitality industry executives that understands both the lifestyle and branded hotels segments. Keep Reading »

097 | The Power of Relationships with Rajiv Bhatia

Rajiv Bhatia, M.S., CHA, CHE, CRME is CEO of FairBridge Hotels International, a promising franchise system with 43 properties providing an attractive alternative to legacy franchise models.

Prior to his appointment as CEO of FairBridge, Rajiv served as leader of the Knights Inn Brand of the Wyndham Hotel Group. Throughout the last decade he was responsible for brand operations, property openings, design and development, franchise services, quality assurance, training, development financing and marketing. During his tenure at Wyndham, Mr. Bhatia served as president of the company’s Villager brand from 2003 until it merged with the Knights Inn brand in September 2004. Prior to his role as brand president, from 1996 until 2003 Mr Bhatia supported the Hotel Group’s worldwide master licensing efforts for several Wyndham brands including Howard Johnson, Days Inn, and Super 8 while working across five continents and numerous international destinations. Keep Reading »

031 | Do the Right Thing, Then Do the Thing Right with Sterling Stoudenmire

Sterling Stoudenmire is versatile executive proven in uniquely challenging situations involving transformation, turnaround, re-engineering and disruption. A successful, top-tier consultant and chief executive, he delivers value through the synthesis of a unique and distinct skillset in finance, strategy and technology combined with innate ability to lead, inspire and mentor others. Keep Reading »

030 | Find a Mentor and Listen! with Greg Plank

Greg Plank’s diverse hospitality career spans more than 50 years, beginning as a receiving clerk at the Barclay Hotel in Philadelphia. He graduated from Cornell University with a Bachelor of Science degree in Hotel Administration. He worked in advertising for hotel clients in New York in account management and some creative work. Greg moved to Boston to work with: Sheraton Corporation as Manager of Food and Beverage Marketing and Director of Marketing for Sheraton’s Franchise Division. Keep Reading »

029 | Student of the Industry: A Foot Soldier’s Journey with Chip Elbers

Chip is a hospitality veteran and he’s been serving the industry for more than 30 years. He’s done it all. From Dish Washer, to Front Desk Agent, Assistant General Manager, General Manager, Sales Manager, Chief Operating Officer, Chief Development Officer, and Vice President. Keep Reading »

021 | Mediation, Fact-based Decision Making, and Doing the Right Thing with Ramesh Gokal

Ramesh Gokal is a 39-year veteran of the hospitality industry, with a recognized reputation in the areas of entrepreneurship, franchise leadership and mediation expertise. His diverse industry experience includes being an entrepreneur, owning developing and managing a diverse hotel portfolio, working as a brand president for the world’s largest hotel franchise company, Cendant, and selling commercial real estate as a licensed real estate broker in the southeast. Keep Reading »

017 | Iconic Leadership, Innovation by Necessity, the Human Resource, and Mindset with Mike Leven

Michael Allen Leven, also known as Mike, has served the hospitality industry for more than 50 years. Throughout his career, Mike has garnered nearly every award and recognition one can receive in the hotel industry, and he’s recognized by many as an industry icon and an innovative pioneer. In 2014, AH&LA presented Leven with a lifetime achievement award at the annual Americas Lodging Investment Conference. Keep Reading »