Posts

119 | How to Create an Awesome Internship Program with Ron and Kate

Ron Whitfield and Dr. Kate Price-Howard are both seasoned hospitality professionals with extensive experience developing, administering and growing successful internship programs. I’ve invited them back on the show to share how YOU can create an awesome internship program for your property.

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118 | Generate More Revenue Through Tours and Activities with Greg Fisher

Greg Fisher is CEO and co-founder of TripShock, an activities and tours OTA based out of Santa Rosa Beach, FL.

Managing a high volume Destin hotel allowed Greg to focus on Customer Service, and to gain unique insight as to where the travel industry was heading. In 2009, Greg was approached by a respected charter fleet owner in Destin to assist in creating a reservation system. His hard work and dedication quickly got the attention of the local tour operators in Destin Harbor and beyond. The company now operates in 7 different destinations along the northern Gulf Coast with over 175 tour operators participating in the program.
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116 | Take Ownership of Your Business with Kelly Harvel

Kelly Harvel, CHA is a life long hospitality professional with experience in all levels of the lodging industry, from local operation to national branding. He currently serves as President/COO of V&S Hospitality Management – a Full Service Hotel Management Company with a focus on operational customer excellence based in Palm Harbor, Florida.
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111 | Profit from Guest Intelligence with RJ Friedlander

RJ Friedlander is the Founder & CEO of ReviewPro, the world leader in Guest Intelligence for the hotel industry. He recently negotiated the sale of ReviewPro to Shiji Group, a publicly traded company that is 15% owned by Alibaba and one of the largest hospitality technology companies in the world. Prior to ReviewPro, Friedlander worked extensively in the Internet and technology sector in Europe, US and Asia and spent 10 years at Grupo Planeta where he was the CEO of the Group’s Digital Media Division. Keep Reading »

110 | Communicate Your Mission and Vision from Day One with Paul Ingebretsen

Paul H. Ingebretsen is a paragon of the hospitality industry. Through a career spanning four decades mostly in Latin America, he rose through the corporate ranks from Dishwasher to President. Iconic five-star hotels and resorts on four continents have benefited from his results-oriented leadership, and his excellency has allowed Paul the opportunity to host and serve over 100 heads of state, Fortune 500 CEO´s and celebrities throughout his distinguished tenure.

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107 | 15 Successful Habits of an Awesome General Manager with Rupesh Patel

Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his hotels. Keep Reading »

106 | Biran Patel for AAHOA Secretary

Biran has been an AAHOA member since 2001, Lifetime Member since 2008, and proactive leader since 2010. He now serves as North Texas Regional Director and previously was an Ambassador.

Under his leadership as Regional Director, North Texas repeatedly achieved record highs in PAC contributions, Lifetime Members, and paid members.

Currently, he serves on the Strategic Planning plus Membership Committees. He has served on the Sponsorship; Independent Hotelier; and 2017 Annual Convention Site Selection Committees. Keep Reading »

105 | Jay Lallu for AAHOA Secretary

Jay Lallu has a unique path to the hospitality business. He was born and raised in Colon, Panama. Jay could not continue his college education as his father had fallen sick. To provide for his family, he started to work at a retail store in Colon. This opened the doors for him to begin working in wholesale importing and exporting for a few months. The experience of doing time in retail and wholesaling allowed him to open a retail store of his own where he sold cosmetics, perfumes, and other gift items.
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