Alex Shashou is the Co-Founder and President of ALICE, a top-ranking staff Task Management & Collaboration platform with a global customer base of 2,000+ hotels.
Born and raised in London, Alex grew up in the hospitality industry, and he’s become a sought-after hospitality thought leader, speaking on technology and innovation in hospitality at conferences around the world. In 2016, Alex was awarded the HFTP President’s Award, which recognizes a person who has made a significant contribution to the hospitality industry and in 2018, he received the Hotel Experience Next Generation Leader Award.
Alex earned a bachelor’s degree from the University of Pennsylvania, Wharton School of Business.
Alex Shashou
ALICE
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The post 192 | A Life Improving Customer Experience with Alex Shashou appeared first on Lodging Leaders.
]]>Malcolm Davies is Principal/Managing Director of George Smith Parners, a leading, national provider of capital market services to the commercial real estate industry. Malcolm has over 20 years of experience as an award-winning capital advisor and developer, having advised and been involved with nearly $3B worth of financings, both in the equity and debt markets.
Malcolm Davies
George Smith Partners
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
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The post 191 | Financing for New Hotel Development with Malcolm Davies appeared first on Lodging Leaders.
]]>Franck Droin is the hotel manager at The Mandarin Oriental Bangkok, and his 19 years of hospitality industry experience includes working with big brand hotel chains across various destinations in Europe, The Middle East, Africa, and Asia.
Franck is passionate about promoting the concept of responsible luxury and has fueled ground-breaking conversations and initiatives. Some of the successful projects he is leading with his team include giving back to local communities, and ending the plastic waste catastrophe that the country is facing.
Franck believes education, technology and the right mentorship is what luxury brands need to reduce waste, become eco-friendly, and to empower employees to create a more sustainable future.
Franck Droin
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
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The post 190 | Responsible Luxury and Sustainability with Franck Droin appeared first on Lodging Leaders.
]]>Adam Knight is a 20+ year veteran of the luxury hotel industry and owner of Proven Principles, a hospitality consulting firm that helps vacation rental owners and customer service focused businesses drive better performance, productivity and profitability with best-in-class operations strategy, employee training and project management.
Adam Knight
The Proven Principles
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
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The post 189 | Hospitality Operations Built on Proven Principles with Adam Knight appeared first on Lodging Leaders.
]]>Imesh is a second-generation hotelier from New Mexico who has owned and managed hotels for more than 25 years. He currently owns and manages 7 franchised properties and he has two more under construction and scheduled to open in 2019.
Imesh has served on the franchise advisory councils of LaQuinta and IHG, and has led the New Mexico Lodging Association for three years. He has also been active in AAHOA in a variety of leadership positions, and currently serves on the Board of Directors.
Imesh Vaidya
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
Until the next …
The post 188 | Lawsuits, Legislation & Licensing with Imesh Vaidya appeared first on Lodging Leaders.
]]>Belinda O’Kelly brings a decade of experience, a comprehensive skill set and dedicated design focus to O’Kelly + Kasprak. She is a licensed architect in Illinois, as well as a LEED accredited professional with a specialty in building design and construction.
David Kasprak has been leading the highest quality restaurant, hotel, and retail design teams for decades, and he’s known for designs that are not only award winning, but that also work functionally and are not cost prohibitive.
David holds both a Bachelor’s and Master’s degree in architecture, is self-certified for the City of Chicago, and is also a LEED accredited professional.
Belinda O’Kelly
David Kasprak
O’Kelly Kasprak
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
Until the next …
The post 187 | Creative, Flexible and Durable Design with Belinda and David appeared first on Lodging Leaders.
]]>Liat Siegel is Owner/Founder of Hadar Interiors Inc., a fearless mother of 5 and a trailblazing entrepreneur. She works with businesses to brand their interiors and set themselves apart from the competition. Liat uses interior design to revitalize a space and modernize it for the digital age.
Mentioned in this Episode
Liat Siegel
Hadar Interiors
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
Until the next …
The post 186 | Strategic, Data-Driven Interior Design with Liat Siegel appeared first on Lodging Leaders.
]]>Shruti Gandhi Buckley is global head of Hampton by Hilton. In her role, Buckley is responsible for the overall brand strategy, which includes driving brand growth and development, diversifying and increasing revenue and sustaining customer loyalty. With a deep understanding of the hospitality business, Buckley fosters innovation and success for Hampton by Hilton, Hilton’s largest brand, which has more than 2,300 properties globally with 620 on the horizon, marking the largest pipeline in brand history.
Shruti Gandhi Buckley
Hilton
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below!If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
Until the next …
The post 185 | Hampton by Hilton Enters Middle East Market with Shruti Gandhi Buckley appeared first on Lodging Leaders.
]]>Known to many as Mr. Persuasion, Jeff Tippett is a subject matter expert on persuasive communications.
Speaking to international audiences through keynotes and seminars, Jeff helps attendees increase their effectiveness, gives them powerful tools to help reach their goals, and empowers attendees to positively impact their organizations or businesses.
In 2014, Jeff founded Targeted Persuasion, an award-winning public affairs + communications firm. He has worked with renowned brands like Airbnb, The National Restaurant Association, and The League of Women Voters.
Jeff believes that we all live or die based on our ability to persuade.
Jeff Tippett
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below!If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
Until the next …
The post 184 | The Superpower of Persuasion with Jeff Tippett appeared first on Lodging Leaders.
]]>Julia Felton is the Founder of Business HorsePower, which delivers leadership and team development to CEO’s, entrepreneurs and executives.
Julia is a veteran of the hospitality industry having been the creator the HotelBenchmark Survey which provided the lodging industry with monthly statistics on its performance. She took that business from an idea on a piece of paper to the global market leader providing data to hoteliers in all regions across the world, apart from North America. In 2008 that business was sold to STR and became STR Global.
Julia holds a degree in Hospitality Management and has also worked in a variety of luxury five star hotels across the world. She is an international speaker and a best-selling author.
Mentioned in this Episode
Julia Felton
Business HorsePower
Thanks so much for joining us again this week. If you have some feedback you’d like to share, leave a note in the comment section below!If you enjoyed this episode, please share it using the social media buttons at the bottom of the post. Also, please leave an honest review for The Lodging Leaders Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They really do matter in the rankings of the show, and I read each and every one of them.
And if you haven’t done so already, don’t forget to subscribe to the show on iTunes. It’s FREE. All it means is that you’ll automatically be notified when the next episode is released. There are options for subscribing on Apple and Android devices!
Until the next …
The post 183 | The Business Case for Improving Employee Engagement with Julia Felton appeared first on Lodging Leaders.
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