090 | Hotelier Vendor Relations with Atul Patel

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Atul G. Patel, CHO is a second generation hotelier. He and his family moved to the United States in 1979 and settled in Tifton, GA, where his family bought their first independent hotel. After learning the trade in the family business, Atul went on to earn a Bachelor’s degree in Economics from Emory University, and a Master’s Degree in Finance Georgia State. He now has an interest in seven properties, and he and his partners manage a portfolio of five.

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Rocco Bova

054 | Creating Rewarding Relationships with Guests, Staff and Industry Professionals with Rocco Bova

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Rocco Bova is a passionate hotelier and an energetic entrepreneur with a remarkable career of nearly 20 years. He studied hotel management at Westminster College in London and Cornell University in Singapore, and he has worked in some of the finest, world class properties in amazing destinations spanning three continents. He’s led pre-opening, rebranding, and repositioning projects, and he’s recognized as a turnaround expert. Keep Reading »

Eliza Selig

047 | Hospitality Attacks: Tips That Could Save Lives with Eliza Selig

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Eliza Selig is the Director of Communications for Hospitality Financial and Technology Professionals (HFTP®), a global professional association for financial and technology personnel working in hotels, clubs and other hospitality-related businesses.  She has been with HFTP since 1999, overseeing the association’s communications endeavors, including serving as editor/managing editor of the association’s journal The Bottomline. Keep Reading »

Rupesh Patel

044 | Convert Your Guests Into Raving Fans with Rupesh Patel

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Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into the hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his hotels.

Rupesh regularly shares his passion for entrepreneurship, customer service and marketing on numerous industry websites, social media and blogs. Keep Reading »

Rick Takach

043 | How to Find, Train and Keep Good People with Rick Takach

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Rick Takach, Jr. is President and CEO of Vesta Hospitality – a fully integrated hotel development and hospitality management company based in Vancouver, Washington. In less than 20 years, Vesta has grown their portfolio to 13 properties under management in 8 states.

Last year, Hotel Business ranked Vesta Hospitality #78 in their Top 100 Management Companies of 2014 report. Keep Reading »

041 | Direct Sales, Customer Satisfaction and Employee Retention with Michael Pleninger

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Mike is co-Founder and President of Newport Hospitality Group (NHG) – a nationally recognized hotel management company with operations across the eastern United States. Since Mike and long time family friend Bill Carey founded NHG in 1990, they have grown their portfolio to 34 properties under management in 5 states.

Last year, Hotel Business ranked NHG #66 in their Top 100 Management Companies of 2014 report. Keep Reading »

038 | Don’t Be Afraid to Start Small with H. Mark Daley III

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H. Mark Daley, III is President and CEO of The Generation Companies – a real estate investment company based in Raleigh, NC that provides real estate management and development services to individuals, families, corporations, and institutions. In less than 20 years, The Generation Companies portfolio has grown to 25 properties, including the brands Home 2 Suites, Homewood Suites, Staybridge Suites, Candlewood Suites, MainStay Suites, and Suburban Extended Stay Hotel.

Last year, Hotel Business ranked The Generation Companies #86 in their Top 100 Management Companies of 2014 report. Keep Reading »

036 | Effective Networking through Touchpoints and Follow Up with Binita Patel

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Binita is currently a Vice President with HMB Hotels based in Allentown, PA, focusing on the finance and asset management aspects of the business. Prior to returning to HMB Hotels, she served as a Manager at Ramsfield Hospitality Finance, and Associate Investment Manager at Beacon Hospitality Partners, both located in New York, NY. Keep Reading »

035 | The Price, Leverage and Efficiency Formula for Success with Peter Bhai

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Piyush “Peter Bhai” Bhaidaswala is Founder and Chief Executive Officer of SSN Hotels – a rapidly growing hotel management, development, and investment group in the Northeast. In just over 20 years, they have grown to oversee 14 select service and 3 developing hotels in over five states, representing brands such as Hilton, Marriott, IHG, Choice, and Wyndham.

Last year, Hotel Business ranked SSN Hotels #85 in their Top 100 Management Companies of 2014 report. Keep Reading »